Privacy policy
How we look after your personal information. Template — review before going live.
Who we are
Star Cargo Balikbayan Services Ltd is the data controller for personal data collected through this website.
What we collect
Your name, email, phone, addresses, profile photo, booking details, and messages you send us. Card payments are processed by Stripe; we do not store card numbers.
Why we use it
To create your account, process bookings and payments, collect and deliver your shipments, send booking and tracking emails, and answer your questions.
Sharing
We share only what is needed with our delivery partners in the Philippines, our payment provider (Stripe), our email provider and our hosting providers.
How long we keep it
We keep booking records for as long as required for accounting and legal purposes (normally 6 years).
Your rights
Under UK GDPR you can ask to access, correct or delete your data, or object to how we use it. Contact us to make a request.